Q: Blu-ray copy failed when "Reading…".

A:

If this happens at the very beginning of the reading process and there are no other windows that have been explicitly prompted, it may be due to the problem with the optical drive. Please check whether the drive can be accessed and whether data can be written to the temporary directory in the "Setup" window. Then restart the software.
If this happens in the midst of reading, please clean the disc because the disc is damaged or dirty, and make sure the option "Use direct I/O to access the CD-ROM" in "Setup" - "Read" is enabled and then try again. If this problem still exists, please contact support through the Feedback window.

Blue-Cloner 2018 V7.40 build 812 Released

Jul.20, 2018

  • Blue-Cloner began to fully support UHD Blu-ray Copy .
  • From Blue-Cloner 7.40, you can use Blue-Cloner to copy and backup 4K, HDR, UHD Blu-ray movies.(...